Shipping policy

PICKUP: It is the buyer’s responsibility to pick up items from our warehouse location if items were purchased online or in-store.

DELIVERY: We only ship items within Australia. Our standard delivery rates are quoted based on driver rates at the time of sale.  These rates are based on external variables such as the quantity of deliveries, km, size, driver’s workload, etc.

Estimated Delivery times:

- Victoria: 2-5 Business Days
- New South Wales/Australian Capital Territory: 5-8 Business Days
- South Australia: 7-10 Business Days
- Queensland: 8-12 Business Days
- Tasmania: 14 Business Days
- Western Australia: 14-18 Business Days
- Northern Territory: 14-18 Business Days

The estimated time shown is an estimate of when the product will be delivered. This is what is given to us by the delivery service and we are not responsible for a change in circumstances.

The Freight Service that we use in Postage Calculation operates during Monday to Friday only. Couriers are available during the weekend, limited based on Courier's jobs on the day. As these are outside our regular Freight Service, additional costs may be incurred.

Please note that deliveries and postage are contracted out to a third-party delivery service and we are not responsible for the condition that the item arrives in.